Terms and Conditions
Data Sanctuary reserves the right to insist on payment of any outstanding invoice in full before any hardware or recovered data is returned to the customer. Where any hardware or data has been released by Data Sanctuary before settlement of any account between Data Sanctuary and the customer, Data Sanctuary shall be deemed to hold a lien over any data and/or hardware in respect of any unpaid balance of such account until the date of settlement.
Two percent interest per month will be charged upon outstanding accounts unless they are paid within one month of their date.
Any complaint by the customer relating to work carried out by Data Sanctuary must be notified by the customer to Data Sanctuary within 14 days of the date of the invoice.
The person, partnership or limited company whose name appears on any invoice and to whom the invoice is delivered shall be responsible for payment and if that person or company claims to be acting as agent for a third party then that fact shall be notified to Data Sanctuary by the customer prior to Data Sanctuary conducting any work.
Data Sanctuary can be in no way responsible for damage to hardware or loss of data that may occur during the repair or recovery process although every attempt will be made to avoid such a situation. Data Sanctuary will consider any person, partnership, or limited company agreeing to have work undertaken by Data Sanctuary to have agreed to these terms.
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